FAQ (Frequently Asked Questions)

Is remote filing service available or do you require in-person
appointments?

a. You do not have to come in person to file your taxes with us. We offer remote filing service, which means you can send us your documents electronically and we will prepare and file your taxes for you.

b. You can also communicate with us by phone or email if you have any questions or concerns. Remote filing service is convenient, secure, and fast.

When does tax season start and what is the deadline to file?

a. Tax season in Canada typically starts in February and ends on April 30th. However, if you or your spouse earned business income in 2023, then your tax return is due on June 15th.

Do you file tax returns electronically and how soon can I expect my
tax refund?

a. Yes, we file your tax returns electronically using the EFILE service, which sends your tax information to the CRA directly and securely.

b. Typically, you can expect to receive your refund via direct deposit within two weeks.

What should I do if I want to file my taxes, but I can’t find my T4
slip?

a. A T4 is a document that reports your income and tax details for the year. It is essential for filing your taxes.

b. Your employer should provide you with the T4 slip by mail, email, or via an online portal by February 28 th every year. If you don’t have your T4 slip, or if you can’t reach your employer, we are here to help.

c. You can contact us by phone, email, or through our website and we will assist you in getting your T4 slip from the Canada Revenue Agency (CRA) website or by calling them directly.

Are you available year-round or only during the tax season?

a. We are available year-round to assist you with your tax needs. Whether you need to file a late tax return, amend a previous return, or plan for the next year, we are here to help.

b. You can contact us anytime by phone, email, or through our website.

What if I haven’t filed my taxes for several years?

a. If you haven’t filed your taxes for several years, you may be missing out on refunds, benefits, and credits that you are
entitled to.

b. At On Target, we can help you file your prior year returns for any year from 2005 onwards. We also can help you access your missing information from prior tax years if needed.

Do you file business and corporate tax returns?

a. Yes, we have the expertise and experience to handle all types of tax returns, whether you are a self-employed individual, a small business owner, or a corporation. We can also help you with filing your GST returns if you are registered for the GST/HST.

b. We will ensure that you comply with the tax laws and regulations and that you claim all the deductions and credits that you are eligible for.

How do you compare to other tax preparers in terms of pricing?

a. We offer competitive pricing for our tax preparation services. Our fees are based on the type and complexity of your tax situation, not on the amount of your refund.

b. We also offer a free consultation and a no-obligation quote before we start working on your taxes. You can compare our fees with other tax preparers in your area and see for yourself that we offer the best value for your money.

What are the benefits of hiring a tax professional?

a. Hiring a tax professional in Canada can help you save time, money, and stress during the tax season.

b. At On Target Accounting and Tax, we can handle your personal and corporate taxes with speed and accuracy, prevent costly mistakes, and optimize your tax savings.

What are unique benefits of On Target Accounting and Tax that
make it a good fit for your tax needs?

At On Target Accounting & Tax, we offer the following unique advantages:

a. Expertise: We have a team of qualified and experienced tax professionals that adhere to the highest standards of ethics and professionalism.

b. Convenience: We offer online, phone, and in-person services to suit your preferences and needs. You can access our services from anywhere and at any time.

c. Affordability: We offer competitive and transparent pricing for our services. You only pay for what you need and there are no hidden fees or charges.